CANCELLATION POLICY

At talliclinic, operated by BIGG FACTS CLOTHING LLC (headquartered at 2016 N Mason St Apt 1, Saginaw, MI, 48602, United States), we strive to ensure every order for our jerseys meets your needs. However, we understand that circumstances may arise requiring you to cancel an order. This Cancellation Policy outlines how and when an order can be canceled, the steps to initiate a cancellation, and any implications for refunds or charges.

1. OVERVIEW

  • Brand Name: talliclinic
  • Company Name: BIGG FACTS CLOTHING LLC
  • Email: [email protected]
  • Phone: (517) 206-5264

By placing an order on talliclinic.com, you agree to abide by the procedures and conditions detailed in this Policy. If you have additional questions, do not hesitate to contact us directly.

2. WHEN YOU CAN CANCEL

  1. Before Order Fulfillment Begins

    • You may request a cancellation any time before our warehouse or production team initiates the processing of your order—usually within 1–2 business days. If you notify us within this window, cancellation is typically straightforward, and no fees apply.

  2. During Processing

    • Once we have begun preparing your jersey for shipment (e.g., picking, packing, or potential customization steps), canceling might no longer be possible. We recommend emailing or calling us immediately to check whether the order can still be canceled.

  3. After Shipping

    • If your order has already shipped, cancellation is no longer an option. Instead, you may need to follow our Return & Refund Policy after receiving the item.

3. HOW TO REQUEST A CANCELLATION

  1. Immediate Contact

    • To cancel an order, email us at [email protected] or call (517) 206-5264 with your order number, name, and reason for cancellation.

  2. Verification

    • Our support team will verify the order status. If it hasn’t advanced too far in processing, we can proceed with the cancellation. Otherwise, we will explain alternative steps, such as returning the shipment.

  3. Confirmation

    • Once approved, we will send an email confirming the cancellation. Any charges already applied to your card or payment method will be reversed following our refund guidelines, typically within 2–5 business days after confirmation.

4. FEES & REFUNDS

  1. No Fees for Early Cancellation

    • If we have not begun processing your order, no additional charges apply. You will receive a full refund to your original payment method.

  2. Customized or Limited-Edition Jerseys

    • If your order involves custom personalization or extremely limited products, cancellation after production starts may not be possible without an incurred fee that covers materials or labor. We will discuss any partial charges with you in these rare situations.

  3. Refund Timeline

    • Refunds to your original payment method typically appear within 2–5 business days from the time we confirm the cancellation. Please note that banks or payment gateways may take additional days to post the credit.

5. CHANGES AFTER SHIPPING

  1. Order in Transit
    • If your package has already been dispatched, we cannot cancel it mid-transit. You must wait until it arrives, then begin a return via our Return & Refund Policy.
  2. Incorrect Addresses
    • If you realize you entered the wrong shipping address and the order has not shipped, contact us immediately. Once the order ships, we may not be able to reroute or stop delivery. Additional costs or delays may result.

6. DAMAGED OR LOST SHIPMENTS

If you wish to cancel because an item arrived damaged or was lost in transit, standard cancellation no longer applies. Instead, review our Return & Refund Policy for instructions on obtaining a replacement or processing a refund.

7. COMMUNICATION & ASSISTANCE

Should you need help with an ongoing cancellation request or if you have concerns about timing or fees:

  • Email: [email protected]
  • Phone: (517) 206-5264
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (local time)

We aim to reply to emails or voicemails within 1–2 business days.

8. POLICY UPDATES

We occasionally update this Cancellation Policy to reflect changes in our operations or customer feedback. When significant modifications occur, we will post a revised version on talliclinic.com, and your continued use of our service confirms your acceptance of any amendments.

Thank You for Choosing talliclinic
We appreciate your patronage at BIGG FACTS CLOTHING LLC. Our goal is to ensure that every jersey order placed on talliclinic.com aligns with your needs. If a cancellation must happen, following these guidelines facilitates a quick and hassle-free process. If you have any suggestions on how to refine this policy, please share them with us.