FREQUENTLY ASKED QUESTIONS (FAQ)
Below is a collection of questions and answers specifically about talliclinic, operated by BIGG FACTS CLOTHING LLC—your trusted supplier of high-quality jerseys. We hope these FAQs clarify details about our products, services, and policies. If you have any further inquiries, please reach out to us at contact@talliclinic.com or call (517) 206-5264.
1. What types of jerseys does talliclinic sell?
Answer:
We offer a diverse range of jerseys suitable for different sports and fan bases. While many customers shop for iconic team designs, you’ll also find limited-edition releases, unique colorways, and occasionally collaborative pieces to celebrate special occasions or commemorations.
2. Where is talliclinic based?
Answer:
We are proudly operated by BIGG FACTS CLOTHING LLC, located at 2016 N Mason St Apt 1, Saginaw, MI, 48602, United States. Although we handle most of our operations online, this address acts as our central hub for storage, quality checks, and logistics planning.
3. Which payment options are available on your site?
Answer:
We currently accept PayPal and Stripe to make your checkout process convenient and secure. Debit and credit cards from major issuers are supported. For more information, refer to our Payment Methods policy.
4. How soon will my order ship, and how long is delivery?
Answer:
- Processing Time: Typically 2–4 business days (Monday–Friday, 9:00 AM–5:00 PM) for order confirmation, stock verification, and packaging.
- Shipping Time: Generally 7–15 business days following dispatch, depending on carrier and destination. External factors like weather or holiday peaks may affect arrival times.
5. How much is shipping?
Answer:
- Orders Over $199: Free standard shipping within the US.
- Orders Under $199: A flat shipping rate of $7.99.
Please note that a 5% tax may apply, if required by local regulations.
6. Do you ship internationally?
Answer:
Currently, talliclinic only ships within the US. We may explore international shipping in the future, so stay tuned to our updates or contact us for the latest information.
7. Can I return or exchange a jersey if it doesn’t fit or arrives damaged?
Answer:
Yes. Our standard Return and Refund Policy allows returns within 30 days of receipt. Items must be unused, undamaged, and in their original packaging. Should you receive a damaged or flawed jersey, email us immediately at contact@talliclinic.com with pictures of the damage. We will arrange for a replacement or refund once the issue is confirmed.
8. How do I cancel an order I already placed?
Answer:
If your order hasn’t begun processing or shipped, we can usually accommodate cancellations without penalty. Email or call us promptly—include your order number and reason for cancellation. If the order is too far along in fulfillment or already shipped, you may need to wait until it arrives and follow our returns process. For more details, see our Cancellation Policy.
9. What if I need a different size or design after I receive my jersey?
Answer:
If you require a different size or wish to exchange for a different design, reach out within 30 days of delivery. Depending on stock levels, we’ll guide you on how to send the item back and facilitate an exchange. Additional fees may apply if there’s a price difference.
10. Who should I contact about copyright or DMCA issues?
Answer:
For any concerns regarding potential copyright infringement, kindly consult our DMCA Policy. If you have specific questions or would like to file a notice, contact us via contact@talliclinic.com, and we will walk you through our established procedures.
11. How can I track my order once it’s shipped?
Answer:
After dispatch, we’ll email a tracking link and the carrier’s details (e.g., FedEx, UPS, or USPS). You can monitor your shipment’s journey in real time through their respective portals.
12. Are there additional handling charges or hidden fees?
Answer:
Under normal circumstances, we don’t charge extra handling fees. Shipping costs and sales tax are displayed at checkout. Special requests (e.g., large-quantity orders or special packaging) may incur added charges, but we will clarify this before finalizing your purchase.
13. How can I contact talliclinic for general support or business inquiries?
Answer:
For questions or collaborations:
- Email: contact@talliclinic.com
- Phone: (517) 206-5264
- Address: 2016 N Mason St Apt 1, Saginaw, MI, 48602, United States
We’re typically available Monday–Friday and aim to respond to messages within 1–2 business days.
Need More Assistance?
If these FAQs haven’t addressed your concerns, we encourage you to email or call us directly. Our support team at talliclinic looks forward to ensuring you have a top-notch jersey-buying experience.